There has been a lot said lately about Section 230 of the Communications Decency Act. President Trump had threatened to veto the defense budget unless it were repealed. Trump and others are upset with internet platforms Facebook and Twitter because of their censoring users—users that might propagate false claims about widespread voter fraud or foreign governments somehow hacking our voting system and users promoting false claims about COVID-19 being a hoax, for obvious examples. So what is the issue here?
Here’s the heart of the matter in §230: “No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.” This does not mean the provider (the platform) can’t be sued; it means they can’t be sued for information (good or bad) someone posts on their site from another source. In short, they aren’t publishers. That all seems good to me. It would also seem like a simple extension of everyday thinking about private property.
Consider: if I install a bulletin board on my property (outside my house, near where people walk), I can post what I like on that board and I can allow others to put up posts as well. Intuitively, we wouldn’t think I should be held responsible for what other people post there. One simple reason for this is that it would be too much to expect me to monitor everything. If someone posts something on my bulletin board—which, assume, I offer my community as a way to increase communication—and I can be sued for false claims they post, I am very unlikely to install such a board in the first place. I don’t have the time or inclination to check the truth of everything posted by others. Section 230 essentially treats internet platforms just like that, though obviously much larger, with millions of posts on their “boards.” If we want them to offer their means of public communication, we shouldn’t hold them responsible for the truth (or fairness) of everything posted on their service. This is why §230 treats platforms as good Samaritans rather than as publishers.
What seems to upset people, I should note, is the removal of posts rather than the leaving of posts that are false or unfair in some way. Consider my bulletin board again. While I am not to be held responsible for things others post, I can take things down as I please. What §230 makes clear, as I read it, is that since its my bulletin board, I can remove stuff you hang even if what I remove would be constitutionally protected if on some state owned medium. I can help you post stuff I like and I can remove stuff I do not. I’m not required to do either, but (because it is my property), I can do either. Facebook, Twitter, etc, can do the same—remove your posts or help you post—as they wish. And just as my helping you post on my board does not mean I am responsible for your posts, Facebook, Twitter, etc are not responsible for what you post there.
In short, §230 treats firms offering platforms as providing a valuable service on their property that thus should not be overly burdened. Nothing in §230, so far as I can tell, gives platforms any special privileges such that they can reasonably be seen as an extension of the state (which would mean that posts would be constitutionally protected).
The only thing I might find worrisome is if a platform knowingly lied (or knowingly forbid true posts). In knowingly forbidding true information, a platform might cause actual harm. If that can be demonstrated, I might agree that there should be legal interference. Given, though, that users are voluntary participants, this seems unlikely—you can’t claim to be harmed if you are a voluntary participant. To explain: If you come into my house after I tell you I might lie to you when inside, on my view, there should be no legal interference. Of course, in such a situation, you shouldn’t visit me. Indeed, you’d be well advised to unfriend me. Similarly, if you think the internet platform is being dishonest in the way it censors posts, you should probably leave it. At least this is a reasonable response if you’ve given it serious thought and conclude that the benefit to staying is minimal. I would suggest that staying has a clear benefit: exposure to views one doesn’t know or agree with. That can help one improve if one is open to it. But though I think we should all be open to hearing rational discourse, I don’t know that anyone is obligated to do so.